24 hour, learning care, daycare, parents, child care, franchise, night care, weekends

Posts by Rhonda

Be Specific

Posted by on Aug 29, 2016 in Portfolio | 0 comments

Be Specific

In understanding 24-hour childcare is NOT  the traditional childcare is perplexing to many parents. Parents contact TWLSNC with the questions of the traditional childcare business. We understand change is daunting at times. However, when calling TWLSNC 24/7 childcare business, BE SPECIFIC! Specific is a defined adjective: clearly defined or identified.  Parents we need you to do a few things for TWLSNC before calling as these things will quickly assist you and TWLSNC in getting the required information: read TWLSNC web site in its entirety, it will help you in getting some answers before you call or e-mail [always leave your telephone number in  the e-mail] know that you are contacting a 24/7 childcare business which means TWLSNC are open 24-hours, 7 days a week: that information is at top, middle, see tab ‘Open: 24/7’ and bottom of home page as well as in TWLSNC’s varied blogs under tabs ‘Connection’ and ‘Portfolio’ at tab top have your identified time of childcare ready- the time your child will be in attendance at TWLSNC center we are enrolling, see tab ‘Open: 24/7’ we have an interview process, whether you enroll with us or not this is the only way you are going to get invited into TWLSNC center. read the in ‘Parent’s Words’, it gives you the experiences of those parents. Here is a video link of a family on our business Facebook page https://www.facebook.com/photo.php?v=681368048602935&set=vb.166279386778473&type=2&theater understand we are not for every parent and child, know what you want for your child[ren] see link: https://www.facebook.com/photo.php?v=681209905285416&set=vb.166279386778473&type=2&theater TWLSNC are wanting to provide stability to your child and to you, we work in partnership with...

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I Don’t Know What to Ask…

Posted by on Jan 30, 2015 in Portfolio | 3 comments

I Don’t Know What to Ask…

I have a parent who staked out the childcare centers that were of interest, at different times of the day- to see who “hung out”. She then called the centers to HEAR if they answered the phone properly, clearly and grammatically. She made visits to get the VIBE of the center. She also wanted to know, educationally, what her then infant would be learning. Is her behavior the norm when seeking childcare? Unfortunately no. The common thread when interviewing with parents, especially first-timers, is they DON’T come with questions to ask the childcare provider. Parents need to know what their needs AND wants are from a childcare provider. There are no excuses since our fingertips can touch the WORLD WIDE WEB. In interviewing a first-time parent of a 9 month old recently, she stated she didn’t have any questions. I navigated her through varied questions she SHOULD ask of a childcare provider. In my navigation, her eyes opened wider when I stated, “Some parents will be attracted to centers that are loud and not focused as it reflects their character. Some parents will be attracted to centers that communicate well and expect involvement as it reflects their character. Understand it is the CHILD that will either endure or enjoy the center.” In letting my fingertips walk across the WORLD WIDE WEB, I came across a detailed group of questioning I am very comfortable in sharing with you. We are BIG about promoting Dads.  DADS Adventure’s web site: http://www.dadsadventure.com/information-referral-center/questions-to-ask-a-childcare-provider/#sthash.OuxzMg5q.dpbs Business Info • How long have you been in business? • Are you licensed by the state? • What is that number? • What does that really mean as a provider? • Are you inspected by the state? • How many children are you/is the facility licensed for? How many infants? • How many children do you have currently? • Does this include after-school-only children? • May I please have a list of references? • Cost? • How much notice is needed if I decide to switch day cares? • What is your billing policy? Do you provide receipts for income tax credits? • Deposit – change my mind, move, etc? What happens? • Do you have rules on sick time/vacation? Are we still required to pay? Is it discounted? • What do you like most about caring for infants/children? What do you like least? Why did you decide to become a child-care provider? Daily Routine • If I wanted to come in and breastfeed, do you have a place where that would be possible? • Are you comfortable with breastmilk for feedings when I cannot come in? Do you have a refrigerator for storing bottles? • Do you feed babies on demand or on a schedule? • Where do the children sleep? • Do you have a nap schedule? • Do you provide breakfast, lunch, and/or snack? What kinds? • What type of learning will there be for an infant? • What is a typical day like? • Do you...

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Coming with the mentality of…?

Posted by on Dec 16, 2014 in Portfolio | 4 comments

Coming with the mentality of…?

At her child’s play group date, a first time parent ranted about the closing of her daycare during the Christmas/New Year holidays AND that she would have to PAY. She couldn’t fathom why she should pay for services not used. The daycare didn’t give her enough time, maybe a week and a half. She then added she didn’t like the way they managed her child anyway.  She was going to show that daycare by taking her child to another daycare. After her rant, the other seasoned parents informed her that it was the norm in other daycare centers to close during the holidays, that they needed breaks and that they have bills and employee paychecks that continue. One parent asked her, “Do you only pay for the utilities you use WHEN at home?” “The utility companies have bills and employees paychecks that continue.” Another parent asked, “Didn’t you read about the closing in your daycare’s materials- contract, handbook, newsletter; or even talk to other parents in your daycare and their experiences?” The parent stumbled over her words which ended in a blurted, “I don’t have time for everything.” It was clear to the seasoned parents that this parent didn’t engage in her daycare nor their environment to know what goes on. The ranting parent was now deflated. Parents, when doing BUSINESS with a childcare, don’t come with mentalities of: BABYSITTER, that’s NOT what many childcare business are. Asking for hook-ups (tabs, freebies or discounts)! The childcare center has SET its fees as need to be a business. Using price to decide whether to use a childcare business’s services. Use QUALITY!!! Committing consumer fraud- trying to demean the center as YOU are a Passer (slight smile/grin when entering or leaving center & nothing else)! You wanted to belong in the QUALITY but don’t know how to communicate in QUALITY. Other parents can teach you- peer mediation. Loitering on the premises to demean the center. **HINT** YOU are the PASSER (slight smile/grin when entering or leaving center & nothing else) & others know it by your language & other tell-tale signs! Acting unruly as a way to show-off/bully in front of other parents/children/staff. Are you trying to teach others the way NOT to be/go? Disrespectfully communicate what you don’t like.  Constructive criticism is used to rebuild. Are you involved in the center environment instead of being a PASSER (slight smile/grin when entering or leaving center & nothing else)? Learn how to say in a positive constructive way the things you like and don’t like, that’s reception! Being on your worst behavior as if you were among bullies. Having better, positive behavior, act as if wealthy people were bringing their children to the center. You never know who are the wealthy people. Stop saying, “This is why I don’t…” anytime you are displeased with something. **HINT** Strongly suggest you are a PASSER (slight smile/grin when entering or leaving center & nothing else)! Learn how to get involved in the center’s...

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Talk Concerns & TWL/SNC

Posted by on Mar 27, 2014 in Portfolio | 9 comments

Talk Concerns & TWL/SNC

Talk, Walk & Learn Center, LLC/SHIFTS Night Care Center, LLC 24-hour learning care services understands that some parents are not the sole decision maker for their family. You are excited about our 24-hour learning care services, the fact that we “future invest” in you and your child; you want your child to attend. Your mate or partner may have questions, concerns that need to be addressed before YOU make the financial investment into your child. We hope this is a stress free way to communicate with them and to provide positive reasons to be excited as well. Here goes:   C1. This is our first time putting our child in daycare. We work the 3p-12:00p shift. We have no family here, what are you going to do for us? TWL/SNC- We understand when parents don’t have the extended family to possibly care for their child during such work hours. During our interview process, we discuss your anxieties and those of your child. It truly is our position to ease/remove a few anxieties of parent and child[ren] during non-traditional work hours. It’s the parent’s and their children’s position to accept this assistance with some thought and peace within from their selection of our 24-hour learning care services. C2. We’ve seen the positive results of your 24-hour learning care services, the read and saw the testimonials of your parents, we are second and third shift working parents, monies tight. What’s your rate? TWL/SNC- Monies are tight. 24-hour child care is quite different from traditional daycare. There are factors that comprise our weekly rate that solely work for 24-hour childcare. As we would love to partnership with you regarding your child, first things are first. You should make sure you are comfortably within your monthly budget. You give the go ahead and a partnership between us is created. C3. What if my child likes his teacher more than me… calling her Mommy or Daddy? TWL/SNC- Your child is adding a new dimension to his being by being in a “care-communication” 24-hour learning care services environment. Your child is comfortable. That would be one of our  successes of our partnership. Your son’s teacher will take it as a compliment that your child found familiarity. Remember, he gladly goes home with you every time! C4. We’ve been to other daycares, how are you different? TWL/SNC- 24-hour childcare is quite different from the traditional daycare and should not be compared. Please view our web site, www.twlsnc24hr.com or www.twl24.com thoroughly to get a brief understanding of our 24-hour learning care services. Let’s discuss the others in our interview process. Should there be other concerns not posted, send them to teaguer@twl24.com Eagerly and earnestly we provide you with the answers regarding our better practices, even when we are not your choice.  ...

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The New Acceptance…

Posted by on Mar 26, 2014 in Portfolio | 10 comments

The New Acceptance…

Child care industry has been around since mom’s needed extra help with tending to their children. As the industrial era came about, women needed to be out of the home to assist in having a paycheck or providing the home with a second paycheck. It took society some time to allow women NOT to feel guilty in their choice of letting another or a business entity assist in raising their children. The new acceptance came, again, from a NEED, 24-hour child care. The availability for a parent or parents to work non-traditional shifts, while having their child[ren] safely tended to by a person or business entity. This 21st century society is starting to readily accept leaving their child during their work time of i.e. 10:30p-7:30a. Yes, we would like for that child to sleep in its’ own bed, reality- parents are working varied shifts. It truly is the 24-hour child care center’s Director or owner’s position to ease/remove a few anxieties of parent and child[ren] during non-traditional work hours. It’s the parent’s and their children’s position to accept this assistance with some thought and peace within from their selected 24-hour child care provider. 24-hour child care centers are NOT meant to leave your child 24 hour, the whole day. They are NOT meant for the child to be in a center 60+ hours a week [168 hours]. They are NOT meant to be “psuedo-parents” for the children [the child sees more of the child care provider than the parent]. They are not meant as a “toss-n-go” for parents’ party machine. The 21st Century relies on googling for research/results. 24-hour child care centers are few and far between, whereas 24-hour in-home child care businesses are flourishing. 24-hour child care businesses have a different language than traditional child care. There are more questions to be asked on both sides. The question: Will there be more 24-hour child care centers nation-wide? YES, yes there will. There will be new written criteria for 24-hour child care businesses in their city, state and federal languages. We hope you are interested in 24-hour child care, contact us for more information. Here’s to the new acceptance of 24-hour child care...

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